Question 1

What does my Hundred membership include?

Accepted Answer

Hundred is a fully integrated health platform that turns data into direction to help you feel better, for longer. Membership includes comprehensive blood testing of 100+ biomarkers across two annual visits, clear interpretation of your results, and a personalized protocol based on the analysis of your complete medical history, lab results, lifestyle assessment, and integrated wearable data. Your protocol spans nutrition, exercise, recovery, and supplementation guidance that is evidence-based and clinician-verified. It’s designed to help you make sustainable, incremental health improvements every 100 days. The Hundred app is your health hub, allowing you to synthesize all your health data in one place, track changes over time, and monitor your progress. Hundred members also get exclusive access to our Marketplace — a curated selection of the highest-quality, clinically tested supplements and wellness products at up to 20% off the lowest retail prices.

Question 2

How is Hundred different from my annual physical?

Accepted Answer

The average physical checks for ~20 basic biomarkers analyzed against “normal” ranges. Hundred measures over 100 biomarkers that are specifically selected by clinicians as critical for assessing current and future health across numerous biological systems: heart, hormones, metabolic, stress, aging, immune function, and more.

Lab testing is just one piece of the puzzle, though. We take a whole-body approach to help you feel your best, for longer — tracking trends, optimizing your health, or spotting early warning signs of disease. We look at patterns over time, not just one point in time, to guide proactive improvement.

Hundred’s ability to integrate your full medical history, such as past diagnoses, surgeries, diagnostics, and the like, allows you to be a more empowered patient and individual with control over your health future. Hundred’s technology puts your health status at your fingertips, at all times.

Question 3

Where is Hundred currently available?

Accepted Answer

Hundred offers lab testing in most U.S. states through a wide network of over 5,000 national lab testing partners for both in-lab and in-home phlebotomy. We partner with multiple providers to make it as convenient and accessible as possible for our members to have testing done.

Question 4

Can I access my data if I cancel my membership?

Accepted Answer

Yes — you’ll retain access to your historical results and reports even after your membership ends, though you’ll lose ongoing insights and protocol updates.

Question 5

What is the 100-Day Protocol?

Accepted Answer

Every Hundred member receives a 100-Day Protocol, which is based upon numerous inputs, including: advanced lab testing, full medical history, an in-depth lifestyle assessment, biometrics, and wearable data. It’s personalized guidance tailored to your health goals across nutrition, exercise, recovery, and supplementation. Focusing on this 100-day window is intentional, making your goals: specific, measurable, achievable, relevant, and time-bound. Whether systems-focused or goal-oriented, this allows you to continuously make improvements in a manageable and sustainable way — every 100 days.

Question 6

Do women’s and men’s plans differ?

Accepted Answer

Yes. Hundred is personalized to the individual, taking into account an individual’s life stage, hormonal shifts, cycle patterns, and sex-specific biomarkers. Women in perimenopause or menopause get additional guidance tailored to those transitional phases.

Question 7

What if my results show something out of range?

Accepted Answer

Hundred analyzes biomarkers based on: optimal, in range, and out of range values. If a result is out of range, you’ll receive clear context and recommendations on how to improve it. If a result is critical in nature, you’ll be contacted directly by someone on our clinical team to guide you on the best course of action for getting immediate care.

Question 8

How often should I retest?

Accepted Answer

We recommend doing a full retest every 100-days, with optional or specific follow-ups depending on your health goals. This cadence helps you see trends, measure improvement, and update your action plan using the most current data.

Question 9

How long do results take?

Accepted Answer

Some results will begin populating in your Hundred app within just 24 hours from your blood draw. Though, the full results from your comprehensive panel typically take about two weeks to process. You’ll be notified as results are posted in the app, alongside clear interpretations. Your protocol is generated once all your results are in and onboarding is complete.

Question 10

Do you offer genetic testing?

Accepted Answer

Not yet, but we plan on offering genetic and epigenetic testing as an optional add-on in the near future.

Question 11

Can I gift a Hundred membership?

Accepted Answer

Yes! Hundred is the gift of a lifetime — literally. Head to Hundred.com/Gifting to gift as many one-year memberships as you’d like. Membership does not begin until your recipient activates their account using their unique access code.

Question 12

Can I share my results with my doctor or other providers?

Accepted Answer

Yes. Hundred makes you a better and more informed patient. You can easily and securely download your lab results from your dashboard to share with your providers anytime.

Question 13

What are the most common health goals for Hundred members?

Accepted Answer

Hundred is designed for proactive health — not symptom management. So, you don’t need to be experiencing symptoms to become a member. Some of the most common health goals of our members include: improved energy, hormone balance, better performance, longevity and healthy aging, or simply feeling more empowered and in control of their health.

Question 14

Which lab tests are included in my membership?

Accepted Answer

Hundred tests 100+ biomarkers across key systems: heart, hormones, metabolic, stress, aging, thyroid, immunity, and many more. You can view a full list of what we test here: hundred.com/what-we-test.

Question 15

Can I connect wearables like Oura, Apple Health, or Fitbit?

Accepted Answer

Yes — Hundred integrates with leading wearables, including: Apple Health, Oura, Fitbit, Garmin, Peloton, Whoop, and other major devices. These connections provide additional data points that help us more accurately track and interpret patterns in your recovery, sleep, and activity. For females, Hundred also enables Flo, Natural Cycles, and other leading app- and wearable-based technologies to integrate from the Apple and Android ecosystems. In this way, we’re driving meaningful change and improving visibility for our female members.

Question 16

What if I move or travel frequently?

Accepted Answer

With Hundred, your membership and health progress travels with you. Everything syncs dynamically in your app — where you can also make updates to your profile. For lab testing, you can do so at any partner location across the U.S., or opt for in-home phlebotomy where available.

Question 17

Can employers offer Hundred to their members?

Accepted Answer

Yes! Hundred partners with organizations of all sizes to get memberships to their employees as an added benefit, in a showing of real commitment to employee wellbeing. Get in touch with us to discuss options.

Question 18

How do I update my personal or health information?

Accepted Answer

Everything can be done through your app. You can update your health history, health goals, preferences, and any of your personal information (by tapping your initials at the top/right of the screen). Keeping this information current ensures your recommendations are accurate.

Question 19

Can I see my raw lab data?

Accepted Answer

Yes. Your dashboard includes both your summarized insights and the PDF with results directly from the lab, which you may download.

Question 20

How does Hundred personalize my experience?

Accepted Answer

Hundred is making personalized concierge-level care accessible to the masses. We do this by first building your baseline — a complete view of your health: combining your full medical history, advanced lab testing results, health goals, lifestyle preferences, biometrics, and wearable data. We then turn data into direction — with a 100-Day Protocol with personalized guidance across nutrition, exercise, recovery, and supplementation. It’s designed to dynamically evolve with you, and help you make lasting improvements to your health.

Question 21

Does Hundred replace my primary care doctor (PCP)?

Accepted Answer

No. Hundred doesn’t replace your primary care physician. It makes their job easier, and your outcomes better.

Primary care and specialists are essential for diagnosing and treating illness, managing prescriptions, and handling acute and emergency care. Those roles are foundational to medicine, and we respect that.

Hundred focuses on everything that happens before the doctor’s office. We fill the preventative gap — analyzing 100+ biomarkers, wearables, and lifestyle data to identify risks and optimize health long before symptoms appear. Our platform gives members clear direction on how to improve their physiology, performance, and longevity — so when they do see a doctor, they’re informed, prepared, and proactive.

Hundred isn’t a replacement for healthcare, it’s the front line of it.

Question 22

Will I be notified of membership renewal?

Accepted Answer

Absolutely — you’ll receive an email and app notification before your renewal date. You have the option to retest your biomarkers, update your health profile and goals, continue tracking trends, and maintain uninterrupted access to your data and protocol.

Question 23

What if my results seem different from previous tests?

Accepted Answer

Small fluctuations are normal. Your dashboard automatically trends results over time, highlighting only meaningful changes and the potential explanations behind them.

Question 24

Does Hundred accept insurance?

Accepted Answer

Members can use HSA and FSA funds to cover their Hundred membership and related testing services. Some lab work may qualify for partial reimbursement depending on the provider and plan, but coverage currently varies.

At this stage, there isn’t a standardized pathway for direct insurance billing — and that’s by design. We launched Hundred to remove the red tape that slows innovation in healthcare, giving members immediate access to the kind of testing and insights that traditional insurance often overlooks.

That said, we’re building towards greater integration. Our long-term roadmap includes direct HSA/FSA card acceptance at checkout and, over time, partnerships that align Hundred’s outcomes-based data model with insurers and employer benefit programs.

Question 25

Who is eligible to join Hundred?

Accepted Answer

Hundred is available to adults ages 18 and older. Whether your goal is to improve your energy levels, balance hormones, optimize for longevity, or simply feel your best every day, Hundred gives you the opportunity to make meaningful progress towards your health goals with clarity and confidence — through a personalized action plan.

Question 26

How do I prepare for my lab appointment?

Accepted Answer

You’ll receive an email and app notification before your draw with preparation details. Ideally, you’ll pause all supplements 72-hours prior to your appointment and only drink plain water for 8-hours beforehand. No other food or drink (including alcohol or caffeine) the night before. Avoid intense workouts on the day of your appointment, and hydrate well with 1 L or 33oz of water prior — this helps with blood flow and prepares you for the urine sample. You’ll need to bring a photo ID, and we also recommend bringing a snack for after. Water is always a good idea to have on hand, too. If you’re asked for your lab forms, you may find the order form in your Hundred app. No insurance or payment is needed.

Question 27

How do I contact support?

Accepted Answer

You can message us directly through the in-app chat or email support@hundred.com for any questions you may have.

Question 28

How can Hundred help me if I’m already healthy?

Accepted Answer

Hundred is proactive and preventative in nature. We take a whole-body, systems-based approach to improving your health — now and in the long run. The goal is to live as many healthy years as possible, so prevention is our focus. Hundred can not only help you identify specific areas of improvement in the present, but also shed light on key drivers of health and vitality for years to come. Hundred is akin to working alongside a health coach to achieve or maintain your best health through every stage of life.

Question 29

Where can I get lab testing done?

Accepted Answer

Hundred offers lab testing in most U.S. states through a wide network of over 5,000 national lab testing partners for both in-lab and in-home phlebotomy. We partner with multiple providers to make it as convenient and accessible as possible for our members to have testing done.

Question 30

Can I join if I’m outside the United States?

Accepted Answer

At this time, Hundred is only available in the U.S., though we’re actively working on expanding internationally.

Question 31

Where can I find my lab order form?

Accepted Answer

If asked, you can find your order form in your Hundred app. Normally, you’ll only need your photo ID for an appointment — no insurance or payment otherwise.

Question 32

Is Hundred membership eligible for HSA/FSA?

Accepted Answer

Yes, members can take their receipt of purchase to their HSA/FSA and submit it as an HSA refundable expense.

Question 33

How does gifting work?

Accepted Answer

To gift a one-year Hundred membership, you first visit hundred.com/gifting and purchase the quantity of memberships you’d like to give. Each is good for one full year of membership. Then, you choose to either have us send a gift email with access codes directly to your recipients, or you may forward them yourself. Finally, when your recipient is ready to activate their membership, they’ll set up their account using their unique access code to begin their annual membership.

Question 34

Can non-members shop the Marketplace?

Accepted Answer

Yes. Non-members can browse and buy at retail pricing, but won’t receive discounts or access to the full health platform.

Question 35

How does Hundred protect my data?

Accepted Answer

We secure all data using industry-leading cryptography and cybersecurity within our proprietary systems, along with best-in-class third-party security infrastructure.

Question 36

Are my results clinically validated?

Accepted Answer

Clinicians are embedded in every layer of Hundred — from how the platform was engineered to how every member insight is interpreted, validated, and refined.

Our protocols are built on clinically reviewed frameworks developed in collaboration with licensed physicians, researchers, and specialists. These experts train, audit, and guide the algorithms that power our AI judgment system — ensuring every recommendation aligns with the latest evidence and meets the same safety and accuracy standards expected in clinical care.

While members don’t currently interact with a physician directly inside the app, clinicians remain integral to how Hundred learns, evolves, and maintains medical integrity. Their oversight gives the platform scientific depth and accountability — turning complex health data into trusted, personalized guidance that makes every member a more informed and empowered participant in their own health.

Question 37

Can I gift a Hundred membership to someone outside of the U.S.?

Accepted Answer

Not at this time. Hundred currently operates within the U.S., with availability for lab testing in most, but not all states.

Question 38

What is the Hundred Marketplace?

Accepted Answer

The Hundred Marketplace is where clinical standards meet consumer access. It’s a curated platform of premium wellness products — from medical-grade supplements to wearables and recovery tools (coming soon) — all reviewed and approved by our clinician network.

Unlike traditional retail or influencer-driven wellness sites, Hundred negotiates directly with manufacturers to secure wholesale-level pricing. That means our members get the exact same products used by elite doctors and athletes — typically 15–20% below retail — with every item verified for purity, potency, and clinical efficacy.

Every product listed meets strict quality criteria: cGMP-certified production, third-party lab testing, and transparent ingredient sourcing. Members can order or automate delivery directly in the Hundred app, ensuring their personalized protocol is always stocked and optimized.

Question 39

Will I be charged for renewal of a gifted membership?

Accepted Answer

No. Your recipient will need to enter their payment details in order to renew their membership after the completion of the one year.

Question 40

How does a recipient activate their gifted membership?

Accepted Answer

You can choose to have us send a gift email directly to your recipient with their access code, or you may forward the code yourself (received within your confirmation email). Once ready to begin, your recipient can use their unique access code to activate their membership at app.hundred.com, complete their intake, and schedule their lab test.

Question 41

Can I personalize the gift message?

Accepted Answer

Not at this time. The gift email that you may opt for us to send to your recipients includes a thoughtful well-wish for their year ahead and an overview of what their gifted membership includes, as well as how to activate their membership.

Question 42

Can I buy multiple memberships to gift?

Accepted Answer

Yes! You can bundle and save on multiple memberships. Visit hundred.com/gifting to purchase however many memberships you’d like to give.

Question 43

Do you offer add-on tests?

Accepted Answer

Hundred connects everything that defines your health — from your complete medical history and wearable data to advanced imaging and genetic testing results. We’re expanding the platform to allow members to upload past results and — in 2026 — to sign up for and receive results directly from Galleri by GRAIL, Prenuvo, DEXA, and other advanced add-ons. Hundred is building the most complete, intelligent health profile ever created, designed to evolve with you at every stage of life.

Question 44

Does Hundred share my data?

Accepted Answer

No, we do not share data. Please refer to Hundred’s data privacy agreement, privacy policy, and terms of service.

Question 45

How much does Hundred membership cost?

Accepted Answer

Hundred annual memberships costs $499, which is about $42 per month or less than $1.50 per day. That includes: 160+ lab tests across 2 annual visits, interpreted results, a personalized protocol, discounts on supplements, whole-body health tracking, wearable integration, and more.

Question 46

How does Hundred protect data privacy?

Accepted Answer

Please refer to Hundred’s data privacy agreement, privacy policy, and terms of service. Our current Privacy Policy applies broadly to all users nationwide, and is fully compliant with U.S. federal standards. It explicitly addresses California, Connecticut, and Nevada as these states have enacted the most stringent and specific consumer privacy laws (CCPA/CPRA, CTDPA, and NDPA). Our policy outlines how Hundred Health collects, processes, and protects personal and health-related information across the U.S. The additional state-specific disclosures are included only where local legislation mandates distinct consumer rights or obligations. We are closely monitoring the enactment of new privacy laws in other states and will expand our disclosures accordingly as enforcement takes effect.

Question 47

How long will the lab visit take?

Accepted Answer

Most appointments take 10–15 minutes, though wait times may vary by location. Please plan to arrive about 10 minutes early to check in with your photo ID. The blood draw itself takes only a few minutes. We recommend having a light snack afterward before continuing your day.

Question 48

How can I reschedule my lab appointment?

Accepted Answer

You can easily reschedule your at-home or in-lab appointment directly within your Hundred app. If you need assistance, contact support@hundred.com and our team will help!

Question 49

For females, does it matter what time of the month I test?

Accepted Answer

For menstruating females, timing can influence certain hormone and metabolic markers, you do not need to plan your blood draw around a specific time or date. We will send a short list of questions in the app (as well as a reminder text message) prior to your appointment to confirm the stage you’re in, so that your results accurately reflect this information.

Question 50

I recently did blood work elsewhere. Can I just use those results?

Accepted Answer

Soon! We’re working on an BYOB (Bring Your Own Bloodwork) option, where you’ll be able to upload recent lab results directly into your Hundred app. Subscribe to our mailing list to receive updates on when this will be available.

Question 51

How does Hundred choose the biomarkers to test?

Accepted Answer

Our biomarker list was built in collaboration with leading clinicians, researchers, and scientists — rooted in the latest scientific evidence. We focus on markers that are clinically validated, actionable, and meaningful across health systems: heart, hormones, nutrients, inflammation, male and female health, stress, aging, and more. Every test serves a purpose: to assist in creating your complete health profile and in shaping a precise, personalized protocol for you. To see our full test list, visit: What We Test.

Question 52

Can I get tested while pregnant?

Accepted Answer

Yes, you may complete testing during pregnancy. Some biomarkers naturally shift during each trimester, and your results will reflect those physiological changes. If you have specific concerns, please reach out to our support team before your appointment. We always recommend consulting your physician if there is any questions or concerns while pregnant.

Question 53

Why are there additional lab fees in NY & NJ?

Accepted Answer

New York and New Jersey regulations require an additional lab testing fee of up to $248 per year for laboratory services included in your Hundred membership. This fee is charged and passed directly to the laboratory provider. Optional add-on tests may be subject to separate and additional fees. You may request to receive an itemized pricing list for lab testing fees from the lab facility directly.

Question 54

What is included in the retest visit?

Accepted Answer

Your mid-year retesting appointment includes ~60 key biomarkers. It helps you track changes, spot patterns, and compare results over time to refine your protocol for the next phase of your health journey.

Question 55

Do I need to fast before my lab appointment?

Accepted Answer

Yes. Please fast for 8 hours before your appointment — no food or drinks except plain water. We recommend drinking 1 L (33 oz) of water before your appointment to support blood flow.

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